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Where does the hive hub go?

Author

Sophia Sparks

Published Feb 23, 2026

Where does the hive hub go?

For the Hive Hub to work at its best you should put it on a table or shelf near to your broadband router, it should be a minimum of 50cm from the router. If you have a Hive Hub 360, this should be placed somewhere centrally in your home to allow better connection to your other Hive products.

Thereof, where do I put my hive hub?

  1. Connect your hub to your broadband router using the Ethernet cable in the box.
  2. Connect your hub to a mains power socket using the power cable in the box.
  3. For the hub to work at its best you should avoid placing it on the floor or in an enclosed area such as a cupboard.

Also, why is my hive hub not connecting? Check that your Hive Hub 360 has power by checking the small LED on the base of the device, this should be Green. Step 3. Unplug your Hub 360 from the wall socket and reinsert it, wait for the hub to reboot (this can take about 10 minutes) then refresh the Hive app dashboard page in the app.

Also asked, do I need the hive hub?

Yes. The Hub is the heart of your Hive system and allows you to control your devices remotely.

What's the difference between hive hub and hive hub 360?

(Pocket-lint) - The Hive Hub 360 offers an alternative central hub for your Hive system, replacing the regular hub (which connects to your router) with something more visually appealing, while bringing a wider range of functions, including listening ability for alerts based on audio (such as glass smashing, assuming a

Does hive work without WiFi?

If you lose the Internet connection, or if the thermostat loses the connection to the hub, you will not be able to control your thermostat remotely. If the heat or the hub is disconnected, the Hive application will show you and tell you what is wrong.

Can you use hive without the hub?

For Hive Active Heating a hub, a receiver and a thermostat are installed. When this service hasn't been bought, the thermostat and receiver can also be installed without a hub. This is known as 'stand-alone' mode.

Can you have 2 hive accounts?

What is the 'People' feature in the Hive App? The People feature allows you to grant other users access to your Hive home devices. Different levels of permissions can be granted to multiple users, who will then be able to access your devices while logged into their own personal accounts.

How long does it take to install hive?

90 minutes

Do I need a hive hub if I have Alexa?

In order to use Hive with Alexa, you'll need: - Hive Hub or Hive Hub 360. - One or more of the following Hive devices: Hive Active Heating, Hive Light or Hive Plug.

How do I pair my hive hub to my thermostat?

To connect the receiver to the hub, put the hub into pairing mode. You can do this by selecting 'Install devices' within the Hive app menu. From there tap 'Add another device' and then 'Go' which will start the hubs search. Leave the hub searching and the receiver will change to a single flash of amber.

How do I know if my hive hub is connected?

Once the hub has a solid green light at the top, with a flashing yellow light below, it is ready to pair with other devices.

What do the lights mean on hive hub?

The lights on the Hive Hub indicate how the Hub is operating at that specific time. - No light = The Hub has no power. - Solid green = The Hub is connected and should be operating normally. - Solid red = The Hub can't find an Internet connection. - Fast flashing green = The Hub is trying to connect to the Internet.

Is there a monthly fee for hive?

All customers are welcome to enjoy a free trial of Hive for 14 days. After the free trial period, our pricing plans start at $12 per user, per month.

How much does hive installation cost?

The main cost of Hive (or Nest) installation is the smart unit itself. The smart thermostat installation is very quick and easy, so labour costs will be low. The average Hive or Nest installation cost is around £225, for materials and labour.

Does hive replace existing thermostat?

Your old thermostat will be removed by our engineer and replaced by the Hive wireless thermostat. If you wish to keep the old thermostat please let the engineer know. If you are upgrading from Hive Active Heating™ to Hive Active Heating™ 2 you will need to take the batteries out of your old thermostat when prompted.

Do you need a hive hub to use Hive plug?

Hive Active Plug lets you turn your electrical devices on or off remotely from your mobile, tablet, or laptop and set schedules for when they come on. If this is your first Hive product you will need to purchase a hub in order to set up your Hive Active Plug.

Why do I need to buy a new hive hub?

If you'd like to use Hive Active Heating to control your heating remotely, you'll need to buy a new Hive Hub. The existing Hub is registered to the old occupier and cannot be transferred to someone new.

Is hive heating worth it?

Yes, the price is a little steep but the technology you are buying into - more on this later in the review - is worth it. Hive is also boasting on its website, that by using its system over the course of a year you can save hundreds on your heating bills. The hub is the beating heart of Hive.

How do I resync my hive?

Hold the central heating button down on the receiver until the status light is flashing pink. Release the button and then hold it again until the status light is double flashing amber.

Can you factory reset a hive hub?

The Hive Hub can be reset by pulling the power cable out and putting it back in again. It will take about 5 minutes to fully reboot and pair to your devices. After the 5 minutes, refresh the app or website.

How do I get my hive camera back online?

To get your camera back online try the following.
  1. Check the camera is powered on.
  2. For Hive View only: check if the battery has run out.
  3. Check if the camera has overheated.
  4. Check that your broadband connection is working.

How do I connect hive hub to new router?

Log into the Hive app and tap your Hive Leak Sensor. When viewing the product page, tap the settings icon on the top right and then tap 'Change Wi-Fi'. You will be guided through steps to connect to your new network.

How long does a hive thermostat take to pair?

1. Firstly, plug the hub into the router first using the new ethernet cable provided and then into the power. The hub will flash green (for up to 30 minutes) and will show a solid green with a flashing amber when it is ready to pair.

Why is my hive heating not coming on?

Check that your broadband connection is working and that your Hive Hub is showing a green light. 2. Check that your Hive Thermostat is available in your app. Once you have verified the furnace has power, try removing the thermostat body from the wall and check that all the wires are connected securely to the terminals.

What does hive hub 360 do?

The Hive Hub 360 is Hive's most advanced hub yet, as well as connecting your Hive devices, it detects important sounds around your home like your smoke alarm going off and sends you a notification. The Hive Hub 360 is easy to install and connects through Wi-Fi so you don't need to plug it into your router.

Is the hive Hub wireless?

Can the Hive Hub use a wireless connection to connect to the internet? Our newest hub, Hive Hub 360 connects via Wi-Fi, our other hubs need to be physically connected to your broadband router using a network cable (provided with the hub) to allow you to control your Hive products remotely.

Can I upgrade my hive hub?

To make the most of your Hive Actions experience you'll need a current version of our Hive Hub. If you have the hub shown below, please call the Hive team to discuss your upgrade on 0333 202 9614.

What can you do with a hive hub?

The Hive Hub is a device that is used to connect your Hive products to the Hive app with broadband internet. If the Hive Hub is not connected to your Hive products you won't be able to control them remotely via the Hive app.

How do I setup my hive 360 hub?

Go to the Menu, tap 'Install devices' then select 'Hub 360', follow the on-screen instructions. That's it! You can now pair your other Hive devices by tapping 'Install devices' in the app or online dashboard. Hive Hint: The two USB ports on the rear of your Hive Hub 360 are for future upgrades.

Do I need a hive hub for outdoor camera?

The Hive View Outdoor is its first outdoor security camera and it comes complete with IP66 waterproof rating. However, you will also need the Hive Home Hub connected to your broadband router to use it in conjunction with other products in Hive's range.

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