C
ClearInsight News

How do I report eBay feedback?

Author

Emma Payne

Published Mar 01, 2026

How do I report eBay feedback?

Report The Feedback
  1. Go to the Customer Support page.
  2. Click the Contact eBay link.
  3. Select the most appropriate topic (such as Selling > Receiving Feedback).
  4. Then click the Call us link.

Likewise, how do I report negative feedback on eBay?

Feedback Revision

  1. Log in to Ebay and go to the "Request Feedback Revision" page (see the link in Resources).
  2. Select the item whose buyer's feedback you want to dispute.
  3. Fill in the details of why you are disputing the feedback in the text box, then click the "send" button.

Also, how do I get buyers to leave feedback on eBay? How to leave feedback for buyers

  1. Go to Orders - opens in new window or tab in Seller Hub or Sold - opens in new window or tab in My eBay.
  2. Choose the item(s), then select Leave feedback.
  3. Select Positive, enter a comment, then Leave feedback.

Similarly one may ask, how do I report a review on eBay?

Click on the report link in the review and choose the appropriate reason why you believe the review should be removed. eBay will review all requests and make a decision.

Can I change feedback I left for a buyer on eBay?

Once you've left feedback, you won't be able to edit or delete it. If you'd like to add extra information to your original feedback, you can leave a follow-up comment. If you'd like to change the negative or neutral feedback you've left, you can ask the seller for a feedback revision.

How long does negative feedback last on eBay?

12 months

How many negative feedback are you allowed on eBay?

A newly released eBay Feedback Revision process allows sellers to send a request to buyers who have left negative or neutral feedback. You're limited to 5 requests per 1,000 feedback received.

Will eBay remove unfair negative feedback?

Because we don't know when a buyer has actually paid, buyers are allowed to continue using eBay as they normally would, and that includes leaving Feedback. However, eBay will remove any neutral or negative Feedback left by the buyer in any of these cases: The buyer doesn't respond to the unpaid item process.

Can you leave negative feedback after refund?

Refunding has nothing to do with feedback. If you have tracking showing it was delivered then it can be removed.

Why can't I leave negative feedback on eBay?

Sellers aren't able to leave negative or neutral Feedback for buyers. That means sellers need other tools that will protect them against unfair treatment from buyers and bring those buyers to eBay's attention. You can block buyers with too many policy violations, unpaid items, or who aren't registered with PayPal.

Does negative feedback affect sales on eBay?

Negative feedback doesn't affect how eBay measures a seller's performance. For its part, eBay is more concerned with a seller's defect and late shipment rates and whether they have cases that were closed without resolution than the buyer reviews.

Can you report price gouging on eBay?

Go to the listing and choose Report item, which you'll find next to the Description and Postage & payments options. On the File a report page, select Price gouging in the Report category field. In the Reason for report field, select Price gouging. Select an option from the Detailed reason field and then Submit report.

What does reporting a buyer on eBay do?

PP can see if the person has been making several separate claims of unauthorized use and can pass that along to the CC companies involved. Ebay reporting maybe does something, although if the buyers CC company receives too many claims of unauthorized use that the buyer loses, they will take care of the problem.

Why was my eBay feedback removed?

Ebay will remove the negative feedback from buyers when the sellers are top sellers or have sold thousands of items because Ebay profits from those sellers.

What is the best way to encourage buyers to leave feedback?

Overall though, the best way to encourage buyers to leave feedback is to be exceptional in all aspects of your service:
  1. Pack items securely.
  2. Ship and confirm quickly.
  3. Provide accurate tracking numbers.
  4. Answer all questions from your customers.
  5. Do your best to resolve any negative customer experiences.

Can you ask buyers to leave feedback?

It is highly advised to not ask buyers for feedback. Feedback is voluntary, and asking for it may get you the kind of feedback you don't want.

What is a good feedback score on eBay?

99.8%

Can you take back positive feedback on eBay?

No, you can't retract a positive feedback. And the negative follow-up you left is in violation of the feedback policy. You can't put anything negative on a buyer's profile. If reported, eBay will remove that follow-up and you may receive a policy violation warning.

Can you leave feedback on eBay after 90 days?

No, no feedback can be left after 60 days. The time limit for leaving feedback was reduced from 90 days to 60 days many years ago. eBay does not make exceptions to the 60-day deadline.

Can a seller remove feedback on eBay?

No. Your not supposed to give any form of poor feedback to a buyer. The buyer can contact ebay support and get it removed however. You would get dinged for giving it however, So, you might not want to suggest that to the buyer.

How do I make my feedback public on eBay?

In order to sell on eBay, your Feedback profile must be public.

Here's how to make your Feedback profile public or private:

  1. Go to Make Your Feedback Profile Public or Private - opens in new window or tab.
  2. Select either Make your Feedback Profile public or Make your Feedback Profile private.
  3. Select Save.

Continue Reading

What is the best golf gift card?

Does Watts Bar Lake flood?

How long does egg pie last?

How do I report eBay feedback?