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How do I register my MobTicket KTMB?

Author

Sophia Sparks

Published Mar 09, 2026

How do I register my MobTicket KTMB?

How to Upload the KTMB MobTicket application? Android System - Locate KTMB MobTicket App at Playstore - Upload the application onto the smartphone IOS System - Locate KTMB MobTicket App at Appstore - Upload the application onto the smartphone.

Besides, do we need to print ETS ticket?

The KTMB MobTicket does not have to be printed as in the case of the regular/conventional ticket that is purchased at ticket counters, through telephone booking or through the web. The Mobile ticket is accepted as an authentic ticket at the departure point and on board the train when checked by the train crew.

Additionally, how do I contact KTMB? Customer Service

  1. You may meet us at Customer Care (walk in customer) Operation Time: 0830-1730.
  2. You may reach us at Contact Centre. Call Center Operation Time: 0700-2200.
  3. You may email to us at Fulfillment and Solutions. .
  4. Your experience with us that you need to share. E-Ticket Survey.

Similarly, how do I pay my KTMB bill online?

Here is the step-by-step guide to help you purchase ETS tickets online:

  1. STEP 1: Visit KTMB Online Ticketing System via
  2. STEP 2: Login with your username and password ( or Sign Up for a New Account).
  3. STEP 3: Fill in your travel details and start searching for tickets.
  4. STEP 4: Select the Train.

Can change ETS ticket date?

8.1 Any amendment of ticket can be done once only at any KTMB's Intercity ticket counter at least 24 hours before the departure time stated on the original ticket. 8.2 Passengers must produce a valid printed ticket or ticket ID or ticket reference.

How do I pay ETS?

All ETS customers must pay a cash fare or be in possession of a valid transfer, ticket or pass as proof of payment.

Fares and Passes

  1. Adult.
  2. Senior.
  3. Youth.
  4. Convention pass.
  5. Family/Day pass.
  6. U-Pass (Universal Transit Pass)
  7. Providing Accessible Transit Here.
  8. Ride Transit Program.

What is the difference between ETS platinum and ETS gold?

ETS Silver, ETS Gold and ETS Platinum
ETS Silver – stop at all stops, hence taking slightly longer time. ETS Gold – have fewer stops compared to ETS Silver. ETS Platinum – have the least stops, complimentary snacks is served on board.

Can I take ETS during MCO?

As for rail, all KTM (ETS, inter-city and Komuter) and Prasarana/Rapid Rail (MRT, LRT and Monorail) services, as well as the KLIA ERL, will continue to run as normal. While operational hours for rail services are from 5am to 12 am, the service is only available for passengers from 6am to 11pm.

Is KTM operating during MCO?

PETALING JAYA: Keretapi Tanah Melayu Bhd (KTM) will be reducing the frequency of train services for the duration of the movement control order (MCO). Meanwhile, Kamarulzaman said passengers can make amendments or cancel their tickets at the counter or through its official website

Can I cancel ticket online?

E-ticket cancellation is not allowed at face-to-face railway counters. The cancellation can only be done online. If an e-ticket is cancelled within 48 hours and up to 12 hours prior to the scheduled departure of the train , the Indian Railways deducts 25% of the base fare + GST applicable for all AC classes.

How soon can you book train tickets?

Typically, train companies release their Advance tickets 12 weeks before the departure date, although some go on sale as far as 24 weeks in advance! Only a limited number of tickets will be available, so be quick to secure yours as the fare can rise as the date of travel gets nearer.

How do you use Komuter?

Place your card firmly at the card reader until you hear a 2-BEEP SOUND. Touch only ONCE at the card reader. Use the SAME CARD to complete your journey. Produce your card for verification upon request from ticketing inspector.

Who owns KTM Malaysia?

Keretapi Tanah Melayu

What is ETS train Malaysia?

ETS which stands for Electric Train Service is an inter-city rail service operated by the Malaysian national railway operator Keretapi Tanah Melayu Berhad. The ETS train schedule in Malaysia can be categorized into the Gemas – Padang Besar and Padang Besar – Gemas routes.

How do I complain to KTM?

Contact Keretapi Tanah Melayu (KTM)
  1. Toll Free Number : 1-300-88-5862(KTMB)
  2. Telephone : 603-2267 1200.
  3. Email : .

Does KTM monthly pass?

The monthly pass will be effective for services in the Klang Valley and North KTM Komuter, as well as KTM Intercity Shuttle Timuran that travels between Kuala Lipis and Tumpat.

How do I get a refund from ETS?

To Request a Refund
  1. Log in to your Praxis ® account and cancel your test. Your refund will then be processed automatically.
  2. Complete the Refund Request Form (PDF) and mail it to ETS.

How do I get a refund from KTM?

Before the ETS & KTM Intercity Online Refund Website was created, the only way for passengers to process refunds was to head down to the nearest railway station and make a manual refund at the ticket counter where if a ticket is cancelled more than 72 hours prior to train departure time, a refund of 75% is given, and

Is KTMB a government?

The organisation was corporatised in 1992, but remains wholly owned by the Malaysian government.

Keretapi Tanah Melayu.

TypeGovernment-owned companies thru Minister of Finance (Incorporated) (Malaysia)
Key peopleMohd Rani Hisham Samsudin, CEO KTMB

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