C
ClearInsight News

How do I reconnect Astro to SMS?

Author

Emma Payne

Published Feb 15, 2026

How do I reconnect Astro to SMS?

Astro today launched the 24 hour SMS service for Balance Inquiry and Reconnection Services. To access this service, please key in the codes below for Balance Inquiry and Reconnection Services and send the codes to 33310.

In respect to this, how can I reconnect my Astro SMS?

Astro today launched the 24 hour SMS service for Balance Inquiry and Reconnection Services. To access this service, please key in the codes below for Balance Inquiry and Reconnection Services and send the codes to 33310.

Subsequently, question is, how do I write my Astro service resume? To resume service please SMS: Astro RCO 0150 1302 5125 and send to 66688. For Customers in Brunei, please call 151. As suggested, I send the message and they replied that my Astro account is active and connected.

Similarly, how can I SMS Astro?

  1. Send SMS to 66688.
  2. Type ASTRO<space>EBILL<space>10-Digit Astro Account No<space> Your Email Address.

How can I get my Astro bill?

, Touch 'n Go, Boost

  1. Open your preferred eWallet app and select "Bills".
  2. Click on 'Astro Bill Payment'.
  3. Key in your 10-digit Astro Account Number and proceed with your payment.
  4. An SMS will be sent to your registered mobile number for confirmation.

How do I reset my Astro decoder?

Let's restore the factory setting of the decoder.
  1. On your remote, please press HOME button.
  2. Select SETTINGS.
  3. Select INSTALLATION SETTINGS & enter pin (default: 0000).
  4. Select Restore Factory Setting.
  5. Select YES, continue, press OK to save the changes.
  6. Perform power reset.

How can I check my Astro bill by SMS?

How do I sign up for E-Billing or update your email address?
  1. Send SMS to 66688.
  2. Type ASTRO<space>EBILL<space>10-Digit Astro Account No<space> Your Email Address.

How do I know my Astro account number?

Where can I find my account number? You may log on to Astro Self Service or refer to the top right hand corner of your tax invoice.

How do I find my Astro PIN number?

Click Next and you will receive a 6-digit pin number via your SMS or Email for verification. Note: If there's a registered email / mobile number attached to the Astro account, we will automatically retrieve it so you can just set your preferred password to confirm your Astro ID.

How do I cancel my Astro account?

Step 1: Go to your nearest Astro CSC branch (do not bring any of Astro items). Step 2: Tell the assistance that you are going to terminate your Astro account. Step 3: Take your number and wait for your turn. Step 4: At the service counter, tell them the same thing (to terminate your account).

How can I check my Astro bill online?

Astro Self-Service Portal
  1. Register/Log in to Astro Self-Service portal.
  2. Under "Bil Preference" section, select "Email" option from the dropdown menu and enter your prefered email address to receive your e-bills.
  3. Verification email is sent to you, click the link to complete the subscription.

How do I connect my Astro to my TV?

Method 2:
  1. Hold down the tv(power) and power buttons together until the indicator blinks twice.
  2. Key in 9 – 9 – 1. The indicator should blink twice again.
  3. Press the tv(power) button, aim the remote at the decoder and press the ch+(channel up) button.
  4. Wait 3 seconds.
  5. Press the OK button once you find the correct code.

How do I reset my Astro?

?1) Reboot your Astro set top box (STB) until "boot” appears at the front panel. 2) On Astro remote control, press and hold "Power" button continuously for few seconds, until "Startup Options" page appears on your TV screen.

How do I subscribe to Astro First?

Purchase your 16-digit NJOI Prepaid top up at:
  1. Go to channel 200. Select 'My Account' then 'Top up via credit card'. Follow the instructions that appear on the screen.
  2. Once you receive a reply, click on the link to start the payment process.
  3. Complete payment and await confirmation SMS. Visit selfservice.astro.com.my.

How do I subscribe to Astro best?

Astro Best can be accessed via Channel 481, with movies priced at RM10 per movie. Once purchased, the movies will available for 48 hours. Purchasing can be done via SMS, with up to 12 different viewing sessions allowed for each movie. Where available, the movies will be broadcasted in Full HD resolution.

What is the Astro?

a combining form with the meaning “pertaining to stars or celestial bodies, or to activities, as spaceflight, taking place outside the earth's atmosphere,” used in the formation of compound words: astronautics; astrophotography.

How do I redeem Astro points?

Just redeem a unique code with 100 points and you will be eligible for 1 entry.

Follow these steps and you'll be on your way.

  1. Redeem a voucher code for 100 Astro Circle points here.
  2. Fill in all required details in the Contest Form below.
  3. Answer correctly the 3 simple questions provided.
  4. Check all consent boxes and submit!

Why does my astro have no signal?

Among the possible causes, the most popular reason is weather condition which leads to no or weak satellite signal, usually when in raining weather. There are also maybe (very unlikely) due to the misaligned satellite dish, wrong cable connection or faulty Set-Top Box (STB).

Why my PVR is not working?

When you set a recording and it failed to record, try the following troubleshooting steps to see if you can resolve the issue: Ensure that all cables plugged into your Digital PVR set-top box are secure and tight. Try power-cycling your Digital PVR Box by unplugging its power cord from the wall.

How do I update my Astro decoder?

To add a HD-PVR decoder, you are required to have an existing Astro subscription. Select from any of our bundled packs - Super Pack or Super Pack Plus. Are you an existing Astro customer? Login now to upgrade your decoder to a HD-PVR decoder.

How do I connect my Astro decoder to the internet?

Step 2: Connect using WIFI & setup your first connection
  1. Step 1 - On your remote, press: Home > Settings > Network > WiFi. Ensure your home broadband is turned on.
  2. Step 2 - Choose your Wi-Fi network and enter your network key (if applicable).
  3. Step 3 – Once connected, the. icon will appear on the screen.

How do I reset my Astro PVR?

?1) Reboot your Astro set top box (STB) until "boot” appears at the front panel. 2) On Astro remote control, press and hold "Power" button continuously for few seconds, until "Startup Options" page appears on your TV screen.

How do I change the date and time on my Astro decoder?

The default setting for your device is to automatically update the time zone.

Auto-update time (NITZ)

  1. From any home screen, tap Apps.
  2. Tap Settings.
  3. Tap Date & time.
  4. Select the following check boxes: Automatic date & time. Automatic time zone.

How can I get my Astro bill barcode?

Visit to generate barcode based on your Singer Berjaya Credit account number. Enter your Account Number and click 'OK'. Upon successful barcode generation, kindly print or print screen on phone of the barcode.

How can I pay my Astro bill by credit card?

Call 03-9543 3838 to sign up for Auto-Debit. Both credit cards (Visa, MasterCard, Amex) and selected Debit Cards issued by banks in Malaysia will be accepted. Call 03-9543 3838 to make bill payment. Both Credit Cards (Visa & MasterCard) and selected Debit Cards issued by banks in Malaysia will be accepted.

How do I pay my Astro bill with ATM?

How to pay
  1. Go to the nearest Maybank ATM and select "PAYBILLS" on the main menu screen.
  2. Select Bill Payment.
  3. Select One-off payment / Add Payee / Registered Payment.
  4. Select Payee Category (for one-off payment & new bill registration) and follow the next steps.
  5. Select Payee Corporation ( for registered bill)
  6. Enter amount.

How can I pay my Astro bill through public bank?

How do I pay MyGST-KASTAM via PBe?
  1. Log in to your PBe account.
  2. Select “Bill Payment” followed by “To Other Bill”.
  3. Locate and select “MyGST-KASTAM” in the drop down menu.
  4. Pick your preferred account, fill in the rest of the details and click “Accept”.
  5. You will be taken to a new page.

How do I pay Astro using CIMB Clicks?

  1. Login to CMB Clicks.
  2. Select Pay > Bills and select the account that you'll be paying from (for CIMB Clicks biller) or search by biller code (for JomPay Biller)
  3. Select a bill from My Favourites list or search by biller name/code.
  4. Key in and confirm transaction details.