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Can I disconnect BSNL broadband online?

Author

John Castro

Published Feb 23, 2026

Can I disconnect BSNL broadband online?

How do I discontinue my BSNL broadband connection? Their Selfcare portal (the new one on Tungsten) has no direct or indirect method for Disconnect Landline and/or Broadband. Even with the old portal, the Disconnect service request used to be closed with a noting “Please visit the CSC at your exchange and give letter”.

Also question is, how can I disconnect BSNL broadband connection?

5 Simple Steps to Disconnect BSNL Broadband and Landline Services Online

  1. Step1: Visit the official BSNL website.
  2. Step 2: Register yourself and sign in.
  3. Step 3: Click on services.
  4. Step 4: Select Submit a service request.
  5. Step 5: Enter Service ID.

Beside above, how can I surrender my BSNL landline connection online? You need to do the following:

  1. Fill the BSNL Closure Form.
  2. Fill the Bank Details Form for a deposit refund.
  3. Attach latest Paid Receipt (of your last bill).
  4. Attach a self-signed copy of a Photo Id (Passport/ Driving License/ etc.)
  5. Carry the instrument for a refund (modem provided while getting the connection) [optional].

Similarly, you may ask, how can I write a letter to disconnect BSNL broadband connection?

Dear Sir/Madam, I have been using BSNL broadband & landline connection for last 3 years. As we are shifting from my registered address permanently and we don't want to continue the service, So we would request you to permanently disconnect and discontinue my existing BSNL broadband connection.

How can I cancel my Airtel Broadband Online?

How to Deactivate or Cancel Airtel Broadband Connection

  1. To deactivate airtel broadband connection visit your nearest Airtel store.
  2. Surrender your Landline telephone and modem splitter.
  3. Get the outstanding bill amount and Pay your bill , don't forget to get a receipt.
  4. Ask the executive to create a disconnection request.
  5. Also send an email to .

Can I get BSNL broadband without landline connection?

How can we get a BSNL Broadband without a landline? Another way is also to call BSNL's Telecoms Experts: 011 -4290–8899 and get information about how can you get a broadband connection without a landline connection plan. If both of these methods do not work, then you can take help of Telecoms Supermarket India.

Is landline necessary for BSNL broadband connection?

In most cases, you need to have a BSNL landline connection to use broadband. But it depends on your locality, sometimes you can get the direct broadband line and taking landline is optional.

How can I talk directly to BSNL customer care?

BSNL Customer Care Toll Free number :
  1. For Mobile or Network Issues – Dial 1503 (Exclusively for BSNL mobile user) or 1800-180-1503.
  2. For Landline Phone issues- Dial 198/ 1500/ 1800-345-1500.

How can I write a letter to surrender of BSNL?

First of all you don't have to write any letter to BSNL for disconnection of Landline. Go to your nearest BSNL exchange with your LL instrument and rossette box and ask them for surrender form for landline but before that ensure that you don't have any outstanding amount against your telephone no.

How can I complain to BSNL broadband?

Customer Care
  1. Landline / Broadband. 1800-345-1500.
  2. GSM Postpaid / Prepaid. 1800-180-1503.
  3. WLL / CDMA. 1800-180-1502.

How can I change my BSNL broadband plan?

First, you need have to enter the service id and request the option 'Change of broadband plan'. Choose the plan you want to change to and click on the submit button. You will get a confirmation call from the customer care regarding the plan you need. Shortly, your new BSNL Broadband plan will be activated.

What is the customer care number of BSNL?

Customer service number 1800-345-1800 or any BSNL customer service centre in your locality.

How can I check my BSNL complaint status?

Step-3: Choose and click on Landline/ Broadband or GSM/ WLL for New Service Request, Complaint Booking and for Tracking Status of Service Request/Complaint Booking/Appeals.
S. No.Type of ServiceToll Free No.
3For GSM Mobile Services1503 or 1800-180-1503
4For Broadband and Internet Services1504 or 1800-345-1504

How do you write a letter to disconnect a phone line?

Sample letter of request to disconnect BSNL landline connection
  1. Almost all of us communicate with our near and dear ones through landline connection/mobile connection.
  2. Concerned Authority.
  3. Subject: Request for disconnecting my landline connection.
  4. Dear Sir/Madam,
  5. I have been availing the services of BSNL landline connection for the last 12 years.

How do you draft a letter?

Method 1Writing a Formal Letter
  1. Know when to write a formal letter.
  2. Write your address and today's date at the top of the page.
  3. Write the name and address of the recipient.
  4. Write the salutation.
  5. Write the letter.
  6. Use a complimentary close.
  7. Fold the letter (optional).
  8. Address the envelope (optional).

How can I cut my MTNL connection?

Step 1: Write an application
You need to write an application and attach a copy of self attested ID proof with it (Copy of ID of the person against whom the connection is taken). Mention clearly in the application that you want to surrender both landline and broadband.

How do I write a letter to MTNL for broadband disconnection?

Dear Sir, Apropos above, I/we hereby request you to kindly disconnect all services for my telephone no 26201230 (consumer no 201111111) with immediate effect. Kindly note, further billing will not be paid by me from the date of submission of this application along with depositing modem and accessories/instrument.

How can I stop MTNL landline?

Steps to surrender your connection.
  1. Step 1: Write an application.
  2. Step 2 : Collect all the instruments provided by them.
  3. Step 3: Gather your application & all the instruments and visit your respective Sanchar Haat.
  4. Step 4: Go to their store.
  5. Step 5: Accounts Department.

How can I change my BSNL landline plan online?

Just go to the website of BSNL and then go to the Landline section and then enter your account ID and there you will get a the optionof changling the plan from current one to some different ones. So just browse through the official website of BSNL and ther follw the above mentioned points.

How can I surrender MTNL broadband?

How I surrendered my MTNL Broadband & Landline connection :
  1. Go to nearest MTNL CSC Centre.
  2. Fill the form along with a Letter for cancellation of MTNL Services clearly stating the reason.
  3. Go to MTNL office and handover the Devices and One copy of both form & letter to the Inventory Manager .

How can I delete BSNL portal account?

How to Delete BSNL Portal Account
  1. Open your email account that is registered with account.
  2. Now compose an email and enter the email address .
  3. On Subject Type “REQUEST TO DELETE MY BSNL PORTAL ACCOUNT”
  4. Now write an email regarding deleting your account and write your honest reason regarding deleting your account.

How do I delete a broadband connection?

From the Windows 7 desktop, click Start > (Settings) > Control Panel > (Network and Internet) > Network and Sharing Center. Click Change adapter settings (upper-left corner). Right-click the desired connection to remove then click Delete. Click Yes to confirm deletion.

How do I cancel my broadband connection?

For Connect Users
  1. Dial - 198 (toll free) For Wireline Faults.
  2. Dial - 198 (toll free) For Internet/Technical Complaints.
  3. Dial 0172-5122222 (from both networks connect and others) (charges as per tariff plan).
  4. Dial - 155223 (toll free) For VAS Deactivation.
  5. Dial - 199 For Product & Scheme/Billing.

How can I talk directly to Airtel customer care?

Contact Us
  1. You can contact us by calling our free 24-hour Call Centre or by email .
  2. 24 hours toll-free Call Centre.
  3. Call our Call Centre free, at anytime and we'll answer your questions and help you to make the most of Airtel services.
  4. To call us, just dial 111 / 121 from your Airtel phone.

How do I get a new Airtel broadband connection?

1.How to buy a new broadband connection?
  1. Visit Airtel Broadband webpage.
  2. Select best internet plan.
  3. Fill the form and submit it, after that you will get a new broadband connection installed at your preferred address.

What is Airtel broadband connection?

Airtel V-Fiber offers you with high-speed fibre optic internet that will transform your daily broadband internet experience with super-fast data speed. Airtel V-Fiber?s high-speed internet will keep you connected with an incomparable experience so you can access information, entertainment and more without compromises.

Is Airtel Broadband Unlimited?

Airtel allows unlimited use on some broadband plans
Airtel has removed the fair usage policy data limit on select home broadband packs in over 20 markets. Now, the country's No. 1 telco and second-largest wired broadband company has converted a range of data plans in various cities into unlimited broadband packs.

How can I change my Airtel Broadband email ID?

You can update your E-Mail id with Airtel by sending a SMS on 121. EMAILUPDATE <E-mail ID> Send to 121. Hello, You can update your Email ID by sending a Text message EMAIL UPDATE <your email Id > to 121.

How can I reset my Airtel Broadband?

Steps to reset your Wi-Fi device to resume services:
  1. Switch on the modem & wait for lights to stabilize.
  2. Press and hold the reset button with the tip of pin/pen for 30 seconds and release.
  3. Modem power light will switch OFF and switch ON again.

What is fixed line number?

A fixed-line can be seen as a connection to an end customer, by means of a cable, through which a user can make phone calls or connect to the Internet. Fixed-lines are clearly separate from the mobile phone network, by which end users are connected to the network via wireless transmission technologies.